POLICY STATEMENT

1. Purpose

The purpose of this policy is to outline SCH and tenant responsibilities for property care.

II. Definitions

• N/A.

III. Coverage

This policy applies to all SCH managed properties.

IV. Principles

Routine inspections will be undertaken on all SCH managed properties at least twice a year.

Tenants will be given a minimum of 2 weeks’ notice of a routine inspection and provided with information to assist them in preparing the property.

The inspections assist SCH and our tenants by:

• Ensuring properties are being maintained to an appropriate standard.
• Determining if there are any repairs required.
• Assessing if any damage has been caused by a tenant and if so, discussing repair options with the tenant.
• Determining if the property continues to meet the needs of the tenant and discussing alternative options if appropriate, and
• Discussing any other concerns that a tenant may have.

If the property is a leasehold property, or a property managed on behalf of BlueCHP, a representative from those organisations may attend along with SCH. If a tenant is supported, their support agency must be invited to attend.

Tenants have a responsibility under the Residential Tenancies Act 2010 to allow SCH access for routine inspections. If a tenant does not allow access to their property, SCH will take action through the NSW Civil and Administrative Tribunal to obtain access.

V. Responsibilities

Administration Assistant or /Housing Officers are responsible for arranging and conducting routine property inspections.