This policy relates to Part 2 of Housing Regulation 2019
NRSCH Performance Outcome 1-Tenant and Housing Services


POLICY STATEMENT


1. PURPOSE
The purpose of this policy is to outline the process for allocation of properties to Social housing tenants.
2. DEFINITIONS

  • Social housing is low rent accommodation subsidised by the NSW Department of Communities and Justice.

    • 3. COVERAGE

    This policy applies to all social housing properties owned and managed by SCH.

    4. PRINCIPALS

    SCH will be fair, efficient, and consistent in the decisions made about suitable allocations.
    This includes:

  • making the best use of housing stock to ensure that the number of bedrooms and any special features or modifications are utilised to their maximum advantage,
  • ensuring housing is suitable for the tenant, considering both the needs and, where possible, the preferences of the highest priority applicants, and
  • creating sustainable and balanced communities.

    • SCH will allocate vacant properties consistent with Department of Communities and Justice policy, balancing issues of suitability of the allocation for the tenant and the community to minimise future tenancy problems and maximise tenant satisfaction.

    5. RESPONSIBILITIES

    The Housing Officer conducting Allocations is responsible for identifying appropriate properties for tenants, in consultation with the relevant tenancy team member. Decisions on allocation will be approved by the Manager, Access and Demand or the Senior Housing Officer, Access and Demand.

    Documents Related to this Policy

    Related Policies

    • N/a

    Other Related Documents