Rent it, Keep it (RIKI)

The Rent It Keep It (RIKI) online course is designed to empower all current and prospective NSW renters with the necessary knowledge and tools to secure and sustain tenancies in the private rental market. RIKI is a useful tenancy resource for all renters to stay up to date with current and new information about renting in NSW.

This course is designed to educate people on their rights and responsibilities under the Residential Tenancies Act 2010 (NSW). It is about helping people to navigate all the basics from rental applications, to being a good tenant, repairs and cleaning, rent increases and ending a tenancy.

RIKI is open to everyone. It is particularly helpful for people with limited rental history, who have had issues maintaining a tenancy in the past, or people simply looking to learn more about their rights and responsibilities.

Applying for a rental property can be an overwhelming process. By completing the course, participants will have the confidence and information needed to apply for private rentals and manage relationships with landlords.

• • A free accessible online tool designed with convenience in mind, allowing participants to complete it anywhere and anytime at their own pace.
  • RIKI is available in 6 languages to support diverse communities to better understand their rights and responsibilities in their own language. Languages include Arabic, Mandarin, Cantonese, Filipino, Hindu and Vietnamese.
  • An Aboriginal and Torres Strait Islander targeted RIKI course and resources have been specifically developed in consultation with Ngarra NSW Housing and Homelessness Aboriginal Reference group to support Aboriginal and Torres Strait Islander people in a culturally safe manner.
  • Accessibility and supporting people with disabilities are at the forefront of how RIKI was designed including compatibility with various tools such as screen readers.
  • The course takes approximately 2 hours to complete and is divided into 3 modules. Participants can choose to complete an individual module or all three in any of their preferred order.
  • For each module completed, participants will receive a certificate of completion which can be used to support their rental applications.
  • A new classroom feature is now available for service providers to conduct face-to-face training sessions. This feature allows providers to schedule classes, enrol participants, mark attendance, and print resources and certificates. To access RIKI Classroom, please submit an expression of interest via nsw.gov.au/rent-it-keep-it.

• Easy to access through the HOMES NSW website, My Housing App and Service NSW.