Welcome to our Spring Tenant Newsletter. In this edition, you will get to read about what SCH has been up to, what programs and support services you can access, you’ll get to know some of our staff, and read about what some of our tenants are up to. In the coming weeks, we will be in contact with you regarding our Tenant Survey.The survey is a great opportunity to have your say in the way we deliver services to you. This information allows us to identify areas we are doing well in and what areas we can improve to ultimately provide you with a better housing service. The survey will be distributed via email and SMS message which will provide a link for you to complete the survey online. A paper version of the survey will also be made available. All participants that complete the survey will enter the prize draw to win one of 3 $200 shopping vouchers.

With the weather now improving it’s a great time to get out in the garden and tackle those lawns and outside jobs we may have been putting off during the colder months. SCH Housing Officers are on the lookout for tenants with excellent property care who they will nominate for the monthly Property Care Award. Great property care can do wonders for your neighbourhood, it can build a sense of belonging and pride and build neighbourhood connection.

As we all know the cost of living continues to put a strain on many families and individuals which can put pressure on covering costs such as food, utilities, and rent. It is important that tenants do not fall behind in rental payments as this can have a negative impact on the sustainability of their tenancy. If you are struggling to make your rent, please contact your Housing Officer as soon as possible so that we can assist you where we can. There are a number of programs and services that our staff can refer you to that assist during hard times.

Of course, if you have any tenancy or property inquiries you can contact us on 1300 757 885 for assistance.

Kind regards,
Alex Pontello
Chief Executive Officer

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