Shane joined Southern Cross Housing (SCH) in November 2022, following a 17-year period with the NSW Government in Social Housing. He has held numerous positions within NSW Public Housing, with the most recent being Manager of Housing Operations for the NSW Department of Communities and Justice in Southern NSW. Shane is a passionate housing professional with a wealth of knowledge in social housing operations, policies, and processes. He is also extremely committed to his community, which he demonstrated through his role in keeping the community safe during the 2019/2020 bushfires, the COVID-19 pandemic, and the Northern Region Floods by participating in several local emergency management committees. Shane is dedicated to ensuring best practices and high levels of customer satisfaction.