EXECUTIVE TEAM

ALEX PONTELLO

Position: Chief Executive Officer

Categories: Board Member, Executive Team

Alex joined Southern Cross Housing (SCH) in 2016 and brought with him over 30 years of experience in the property, construction, and housing industry, and an extensive qualification portfolio. Prior to this, Alex held many senior executive and advisory positions within private, public, and not-for-profit sectors, that supplied him with a wealth of knowledge relating to Housing NSW, property portfolio planning, NRSCH, and Community Housing Provider (CHP) accreditation. Alex holds a master’s degree in Property Development, a graduate diploma in Urban Estate Management, Clerk of Works qualifications, and is a licensed Builder and a registered Certified Practicing (property) Valuer (CPV).

As CEO, Alex is responsible for the services we provide, the governance we practice, and the growth of the organisation. He is committed to achieve and maintain SCH’s overall vision, ensuring ‘A home for everyone as a foundation to a fulfilling life’, by providing strategic focus and support to all SCH staff, based on operational decisions made by our board of directors.

Alex joined Southern Cross Housing (SCH) in 2016 and brought...

ALEX PONTELLO

Chief Executive Officer

ERIC COULTER

Position: Chief Operating Officer

Categories: Executive Team

Eric has worked in operational and management positions with Southern Cross Housing (SCH) for over a decade.

His experience includes working with clients from diverse backgrounds, specialising in social housing, crisis assistance, men and women’s refuges, domestic violence crisis, youth homelessness, indigenous housing, disability services and mental health services.

Eric has strong people management and communication skills, which is demonstrated by his rapport history with support within the Shoalhaven area, and he strongly believes better partnerships with external service providers leads to better outcomes.

Eric is passionate about ensuring our most vulnerable within our communities have a safe and secure house to live in, and that SCH continues to provide services to the local indigenous community.

Eric has worked in operational and management positions with Southern...

ERIC COULTER

Chief Operating Officer

HANNAH MACRAE

Position: Chief Financial Officer

Categories: Executive Team

Hannah is our CFO and brings over 11 years of experience in the social housing sector, and an impressive qualification attainment summary. Whilst working in the sector, Hannah obtained a bachelor’s degree in Commerce, with a major in Accounting and a minor in Business Law.

Hannah’s extensive knowledge of the social housing sector, coupled with her detailed comprehension of the business (at a granular level), makes her an integral member of our Executive Team.

Hannah’s inspiring ability to think strategically and develop detailed financial modelings for future planning, allows Southern Cross Housing (SCH) to continually grow, thus creating more employment opportunities and increasing our service provisions to the Shoalhaven, Eurobodalla, and Snowy Monaro communities. Hannah has recently demonstrated her financial management expertise by successfully winning large tenders and implementing organisational mergers.

As the CFO, Hannah reports directly to the CEO and is required to provide clear and accurate assessments of SCH’s current and future financial situations to managers and the Board of Directors, to facilitate informed decision-making.

Hannah also serves as the SCH Company Secretary in all board meetings and has recently taken on the Humans Resource role to develop new and innovative protocols for people and culture management.

Hannah is our CFO and brings over 11 years of...

HANNAH MACRAE

Chief Financial Officer

GARY WATKINS

Position: Executive Manager Property Services

Categories: Executive Team

Gary has held the Executive Manager Property Services position at Southern Cross Housing since 2007. Gary has also worked in building, facilities maintenance, and assets and is a qualified carpenter. He has been instrumental in managing the maintenance and assets of Southern Cross Housing and ensuring over 2700 properties are maintained and inspected regularly.

He has over 25 years of experience within the Shoalhaven building sector and holds strong relationships with local contractors. Gary has over 20 years of leadership and management experience and has strong project management skills including the successful implementation of many projects.

Gary has held the Executive Manager Property Services position at...

GARY WATKINS

Executive Manager Property Services

STEPHEN KING

Position: Executive Manager
Development and Construction
Categories: Executive Team

Stephen has recently joined the Team at Southern Cross Housing as Executive Manager Development and Construction. He holds a Diploma in Project Management and has senior management experience over 20 years in asset management. He has extensive experience in planning and delivering construction and complex upgrading programs across a large metropolitan and regional portfolio with the NSW Land and Housing Corporation.

He has been extensively involved in portfolio planning and realignment to ensure that housing assets match the needs of a changing demographic and are renewed and maximised to deliver the best outcomes for diverse client groups. He has extensive experience in affordable housing design and program delivery with a focus on new housing being fit for purpose and representing best value for money.

Stephen has recently joined the Team at Southern Cross Housing...

STEPHEN KING

Executive Manager
Development and Construction

MANAGEMENT TEAM

NATALIE FOLEY

Position: Manager
Access & Demand

Categories: Management Team

Natalie joined Southern Cross Housing (SCH) in 2018 and brought with her over 40 years of experience in the Social Housing Sector, derived from senior positions held in various positions of property management, domestic and family violence, complex client support, disability case management and housing access and demand.

Natalie is passionate about the community and works closely with our  support service providers specialising in homelessness, to ensure our most vulnerable in society have a safe place to sleep.

Natalie is also dedicated to ensuring we develop and maintain successful housing pathways for our community, by assisting people to become independent and build on their knowledge of available resources so they can make informed decisions.

Natalie joined Southern Cross Housing (SCH) in 2018 and brought...

NATALIE FOLEY

Manager
Access & Demand

LUKE GILLIGAN

Position: Manager
IT & Compliance

Categories: Management Team

Luke is our experienced information and communications technology coordinator, with a demonstrated history of working in the non-for-profit organisation management industry.

Skilled in business intelligence, systems and dashboard development, data solutions and workflow management, Luke brings strong information technology knowledge and professionalism with qualifications focused on cybersecurity, network support & business intelligence.

Luke is our experienced information and communications technology coordinator, with...

LUKE GILLIGAN

Manager
IT & Compliance

AARON MOTT

Position: Manager
Assets

Categories: Management Team

Aaron has worked in the social housing sector for over 6 years, gaining knowledge and skills in project and property management that led to his current role within SCH of Asset Manager.

Aaron joined Southern Cross Housing in 2018 after working in facilities maintenance for over 10 years, and is a qualified and licenced electrician, with further qualifications in work health and safety.

 

Aaron has worked in the social housing sector for over...

AARON MOTT

Manager
Assets

CATHY CAMPBELL

Position: Manager
Communities Assist

Categories: Management Team

Cathy joined Southern Cross Housing in 2019 as our Communities Assist Manager, with over 20 years’ experience in the development, implementation and management of community development projects, community engagement projects and community service programs within our local government sector.

Cathy holds an Honours Degree in Environmental Science, a Diploma of Management and is currently studying a Post Graduate Certificate in Community Development.

Cathy values working with our most vulnerable sections of the community, in particular our Aboriginal and Torres Strait Islander peoples’, and knows how important it is to support each tenant holistically by reducing their barriers to living a more fulfilled life. Cathy and her dedicated team lead many internal projects by developing and implementing new community development initiative, focusing on tenant outcomes, tenant satisfaction and overall community well being.

Cathy joined Southern Cross Housing in 2019 as our Communities...

CATHY CAMPBELL

Manager
Communities Assist