POLICIES
To ensure that our clients have easy access to information as well as complying with relevant legislative and regulatory requirements, and we are transparent about our operations, the below policies are available for your reference.
TENANT HANDBOOK
ELIGIBILITY AND ALLOCATION
ONGOING ELIGIBILITY
ESTABLISHING AND MAINTAINING TENANCIES
MAINTAINING TENANCIES
RENT
ARREARS MANAGEMENT
ENDING A TENANCY
PRIVACY
COMMUNITY ENGAGEMENT
CHILD SAFE
ANTI-DISCRIMINATION
FACT SHEETS
At SCH, we understand that the process of applying for a home can be overwhelming and that as a customer there is a lot of information for you to take in. Therefore, it is our aim to ensure that we provide you with information that is clear and easy to understand.
We have developed the fact sheets below to help with important information and answers to commonly asked questions.